LifeCircles PACE complies with applicable Federal civil rights laws and does not discriminate on the basis of race, ethnicity, national origin, religion, age, sex, mental or physical disability, sexual orientation or source of payment for your health care. LifeCircles does not exclude people or treat them differently because of race, ethnicity, national origin, religion, age, sex, mental or physical disability, sexual orientation or source of payment.
LifeCircles PACE:
- Provides free aids and services to people with disabilities to communicate effectively with LifeCircles, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
- Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, contact Erin Whitney, Privacy Officer.
If you believe that LifeCircles has failed to provide these services or discriminated in another way on the basis of race, ethnicity, national origin, religion, age, sex, mental or physical disability, sexual orientation or source of payment, you can file a grievance with: Erin Whitney, Privacy Officer, 560 Seminole Rd, Muskegon, MI 49444 , 1-616-582-3115, TTY: 1-800-649-3777, Fax: 1-616-582-3419, Email: compliance@lifecircles-pace.org. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Erin Whitney, Privacy Officer, is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
If you speak any language other than English, language assistance services, free of charge, are available to you. Call 1-888-204-8626 (TTY: 1-800-649-3777).
Spanish:
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-888-204-8626 (TTY: 1-800-649-3777).
Arabic:
ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 1-888-204-8686 رقم هاتف الصم والبكم: 1-800-649-3777
Chinese:
注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-888-204-8626 (TTY: 1-800-649-3777)
Assyrian
ܙܘܼܗܵܪܵܐ: ܐܸܢ ܐܲܚܬܘܿܢ ܟܹܐ ܗܲܡܙܸܡܝܼܬܘܿܢ ܠܸܫܵܢܵܐ ܐܵܬܘܿܪܵܝܵܐ، ܡܵܨܝܼܬܘܿܢ ܕܩܲܒܠܝܼܬܘܿܢ ܚܸܠܡܲܬܹܐ ܕܗܲܝܲܪܬܵܐ ܒܠܸܫܵܢܵܐ ܡܲܓܵܢܵܐܝܼܬ. ܩܪܘܿܢ ܥܲܠ ܡܸܢܝܵܢܵܐ
(TTY: 1-800-649-3777) 1-888-204-8626
Vietnamese:
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-888-204-8626 (TTY: 1-800-649-3777).
Albanian:
KUJDES: Nëse flitni shqip, për ju ka në dispozicion shërbime të asistencës gjuhësore, pa pagesë. Telefononi në 1-888-204-8626 (TTY: 1-800-649-3777).
Korean:
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-888-204-8626 (TTY: 1-800-649-3777) 번으로 전화해 주십시오.
Bengali:
লক্ষ্য করুনঃ যদি আপনি বাংলা, কথা বলতে পারেন, তাহলে নিঃখরচায় ভাষা সহায়তা পরিষেবা উপলব্ধ আছে। ফোন করুন 1-888-204-8626 (TTY: 1-800-649-3777)।
Polish:
UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 1-888-204-8626 (TTY: 1-800-649-3777).
German:
ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-888-204-8626 (TTY: 1-800-649-3777).
Italian:
ATTENZIONE: In caso la lingua parlata sia l’italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 1-888-204-8626 (TTY: 1-800-649-3777).
Japanese:
注意事項：日本語を話される場合、無料の言語支援をご利用いただけます。1-888-204-8626 (TTY:1-800-649-3777）まで、お電話にてご連絡ください。
Russian:
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-888-204-8626 (телетайп: 1-800-649-3777).
Serbo-Croatian:
OBAVJEŠTENJE: Ako govorite srpsko-hrvatski, usluge jezičke pomoći dostupne su vam besplatno. Nazovite 1-888-204-8626 (TTY- Telefon za osobe sa oštećenim govorom ili sluhom: 1-800-649-3777).
Tagalog:
PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-888-204-8626 (TTY: 1-800-649-3777).